Catalog of IT Services

Multi-State Association of IT Pros - Catalog of Services: - Public


(Each IT Pro Associate reserves the right to negotiate the price for services and products.)

Services Offered by James Hevener – ARMSS, LLC. (Active Remote Management & Support Services):

Standard - One of Services:

Travel expenses not included.  Taxes and Shipping not included.
1. Small to Medium Business Services:
a. $499 - Onsite Backup Setup to USB Disk - includes software and 3TB Storage
b. $699 - Onsite Backup Setup to 3TB Network Attached Storage Appliance (NAS) Disk - includes software and 3TB NAS Storage
c. $499 - Best Effort workstation data recovery - at ARMSS office
d. $125 plus parts - workstation PC performance upgrade - at ARMSS office.  Solid State Disk and RAM Memory upgrade - typically under $300 in parts.
e. $175 plus OS Software - workstation PC Operating System Upgrade at ARMSS office.  Does not include transfer of software or data.
f. $199 - Best Effort Workstation System Backup and transfer of documents, pictures, and typical data files.
g. $999 plus hardware and software - Server or NAS setup for a small business.  Setting up users, shares, and assist in specialized business software install if needed.

2. Home PC Services:
a. $75/Hr - Onsite Home PC Support
b. $55/Hr plus Parts/Hardware & Software if needed - at ARMSS office repair of Home PC (Pickup and delivery negotiable) - Max $350 for ARMSS Service Fee.
c. $125/Hr plus Parts/Hardware & Software if needed - Support of Business Network and/or Servers or other business use IT equipment.
d. $149 - Home PC Wipe and Reload OS and software - no data transfer - At ARMSS office.
e. $199 - Best Effort of Home PC Data Recovery from non-Encrypted and non-hard disk failure - at ARMSS
f. $199 - Best Effort PC System Backup and transfer of documents, pictures, and typical data files.
g. $349 - Best Effort Home PC fix and cure of infection - at ARMSS office
h. $125 plus parts - Home PC performance upgrade - at ARMSS office.  Solid State Disk and RAM Memory upgrade - typically under $300 in parts.
i. $175 plus OS Software - Home PC Operating System Upgrade at ARMSS office.  Does not include transfer of software or data.
j. $249 plus any hardware or software needed - Onsite Home Wireless Network installation/replacement and configuration for up to 5 devices.  Any wiring or extenders needed are not included.

3. Business Service Agreements:
Starting at $5000/Yr per site - Small Business - 1 Server and up to 10 PCs
a. Starting at $10,000/Yr per site - Medium Business - Up to 2 Servers and up to 20 PCs
b. Staring at $20,000/Yr per site - Large Business - Up to 5 Servers and up to 50 PCs
c. $249/Yr - Remote Monitoring of Backup $250 per year
d. $1499/Yr - Remote Replication of Practice/Business data to ARMSS Office Storage/Offsite - 3TB kept, client defines retention